Unblock Recipients


To unblock recipients from lists using the UnBlock option:


  • In the Action section, select the Unblock option.
  • MailDirect displays the options to unblock recipients.




Figure : List Management- Unblock Recipients


Table : Unblock Recipient


Field

Description

Advance Action

Advance Action

Select Unblock Email Recipients, Delete Blocked Email ID or Unblock Mobile Recipients or Delete Blocked Mobile Nos Record according to which recipients are to be Unblock/Delete.

If the Unblock Email Recipients Action is selected, add an Email ID, according to which the Entered Email ID will be Unblock.


Note: The recipient’s data should contain the detail corresponding to the option selected in Advanced Actions.

Data

Data Area

The available tabs are explained below,


Single Record: Click this tab to enter the data for a single recipient.

If this tab is selected, the options for the Single Record tab will be displayed in the Data Area.





Figure : Unblock Recipients - Data Area with the Options For the Single Record


Note: By default, the Single Record tab is selected.

The available options are explained below,


Field Names: it will drag and drop to change fields order from fields list.


Copy - & - Paste: If this tab is selected, the options for the Copy - & - Paste tab will be displayed in the Data Area.





Figure : Unblock Recipients - Data Area with the Options For the Copy-&-Paste


The available options are explained below,


Field Names: it will drag and drop to change fields order from fields list.


Text Area: Copy and paste or type the recipient’s data in the CSV format according to the order for the corresponding field name.


Note: Press Enter key after filling in the last field of recipient data to enter data for the next recipient. The last field of the recipient data should not be followed by a comma, if data is to be entered for more than one recipient.


Upload: Select: This tab to upload the CSV file with the recipient’s data.

If this tab is selected, the options for the Upload tab will be displayed in the Data Area.





Figure : Unblock Recipients - Data Area with the Options For the Upload


The available options are explained below,


Field Names: it will drag and drop to change fields order from fields list.


Browse: Enter the location of the file or click Browse to go to the location of the CSV file and attach an appropriate CSV file, or a ZIP file with the CSV inside.


Custom Field Order: The User can set custom field order as well unset Custom field order. This order will be displayed in future. Click on button provided use to set custom field order or unset custom field order.



Figure : Set Custom field order – Successful message



Figure : Unset Custom field order – Successful message


Note: The order of the fields in the attached CSV file should be according to the order for the corresponding field name.


After clicking the Submit button, MailDirect displays the List Management > Unblocking Recipients popup screen.


 

Figure : List Management > Unblock Recipients Alert Message


Note: The recipient uploading process runs in the background, and the user is redirected to the Home page, allowing them to continue working on other tasks without interruption. 

After the background process is completed, an "Upload Successful" popup is displayed.



Figure : Upload Successful > Alert Message


After the process is completed, the notification is updated, as shown in the figure below.



Figure : Notification > Unblock Recipients


After clicking the notification link, MailDirect displays the List Management > Records Unblocking screen.


Figure : List Management > Record Unblocked