MailDirect Help

Field

Description

Advanced Options

Advanced Options

Select either Unsubscribe Email ID Recipients or Unsubscribe Mobile No Recipients according to which the recipients are to be unsubscribed from the selected lists.

Note: The recipient’s data should contain the detail corresponding to the option selected in Advanced Options.

This Field is mandatory.

List

Add List

Click this dropdown to select the lists from which the recipients are to be unsubscribed.

If this dropdown is clicked, MailDirect displays the Select Lists screen.

Figure : Select List for Unsubscribe

The list area displays the lists available to add recipients.

Available fields are explained below.

List Name: This field displays the name of the contact list.

Description: This field displays the description of the corresponding contact list.

Email Id’s: This field displays the number of email addresses in the corresponding contact list.

Mobile No’s: This field displays the number of mobile numbers in the corresponding contact list.

Click the Done button to add the selected lists. The selected lists are displayed in the Added List Area of List Management Add Recipient Operation screen with the options for unsubscribing recipients.

Added  List Area

This area displays the selected lists with their details.

The available fields are explained below,

List Name: This field displays the name of the contact list.

Description: This field displays the description of the corresponding contact list.

Email Ids: This field displays the number of email addresses in the corresponding contact list.

Mobile No’s: This field displays the number of mobile numbers in the corresponding contact list.

Data

Data Area

This section provides the tabs and options according to the tab selected, for entering the recipient’s data, to unsubscribe the recipients from the selected lists.

The available tabs are explained below,

Single Record:-Click this tab to enter the data for a single recipient.

If this tab is selected, the options for the Single Record tab will be displayed in the Data Area.

Figure : Unsubscribe Recipients - Data Area with Options for the Single record

Note: By default, the Single Record tab is selected.

The available options are explained below, Field names like Email, Mobile No etc. displays the personalization field names.

Copy-&-Paste: Select this tab to paste/enter the recipient’s details in the CSV format. If this tab is selected, the options for the Copy-&-Paste tab will be displayed in the Data Area.

Figure :  Unsubscribe Recipients - Data Area with the Options For the Copy & Paste

The available options are explained below:-

Field Names: it will drag and drop to change fields order from fields list.

Text Area: Copy and paste or type the recipient’s data in the CSV format according to the order for the corresponding field name.

Note: Press Enter key after filling in the last field of recipient data to enter data for the next recipient. The last field of the recipient data should not be followed by a comma, if data is to be entered for more than one recipient.

Upload: Select this tab to upload the CSV file with the recipient’s data.

If this tab is selected, the options for the Upload tab will be displayed in the Data Area.

Figure : Unsubscribe Recipients - Data Area with the Options For the Upload

Field Names: it will drag and drop to change fields order from fields list.

Browse: Enter the location of the file or click Browse to go to the location of the CSV file and attach an appropriate CSV file, or a ZIP file with the CSV inside.

Custom Field Order: The User can set custom field order as well unset Custom field order. This order will be displayed in future. Click on button provided use to set custom field order or unset custom field order.

Figure : Set Custom field order – Successful message

Figure : Unset Custom field order – Successful message

Note: The order of the fields in the attached CSV file should be according to the order for the corresponding field name.

After clicking the Submit button, MailDirect displays the List Management > Unsubscribing Recipients popup screen.

Figure : List Management > Unsubcribe Recipients Alert Message

Note: The recipient uploading process runs in the background, and the user is redirected to the Home page, allowing them to continue working on other tasks without interruption. 

After the background process is completed, an "Upload Successful" popup is displayed.

Figure : Upload Successful > Alert Message

After the process is completed, the notification is updated, as shown in the figure below.

Figure : Notification > Unsubscribe Recipients

After clicking the notification link, MailDirect displays the List Management > Records Unsubscribe screen.

Figure : List Management > Display Recipients Unsubscribed