Block Recipients


To block recipients from lists using the Block option:


  • In the Advance Action section, select the Block option.
  • MailDirect displays the options to block recipients.

       


Figure : List Management - Block Recipients


Table : Block Recipients


Field

Description

Advance Action

Advanced Action

Select either Block Email ID or Block Mobile No according to which the recipients are to be blocked


Note: The recipient’s data should contain the detail corresponding to the option selected in Advanced Actions

This field is mandatory


List

Add List

Add list option is not available in this section

Data

Data Area

This section provides the tabs and opt ions according to the tab selected for blocking recipients


The available tabs are explained below,


Single Record: Click this tab to enter the data for a single recipient. If this tab is selected, the options for the Single Record tab will be displayed in the data Area





Figure : Block Recipients - Data Area with the Options For the Single Record


Note: By default, the Single Record tab is selected.


The available options are explained below:-

Field Names: it will drag and drop to change fields order from fields list.


Copy-&-Paste: Select this tab to paste/enter the recipient’s details in the CSV format. If this tab is selected, the options for the Copy-&-Paste tab will be displayed in the Data Area.





Figure : Block Recipients -Data Area with the Options For the Copy-&-Paste


The available options are explained below:-

Field Names: it will drag and drop to change fields order from fields list.


Text Area: Copy and paste or type the recipient’s data in the CSV format according to the order for the corresponding field name.


Note: Press Enter key after filling in the last field of recipient data to enter data for the next recipient. The last field of the recipient data should not be followed by a comma, if data is to be entered for more than one recipient.


Upload: Select this tab to upload the CSV file with the recipient’s data. If this tab is selected, the options for the Upload tab will be displayed in the Data Area.





Figure : Block Recipients - Data Area With The Options for the upload


The available options are explained below


Field Names: it will drag and drop to change fields order from fields list.


Browse:-Enter the location of the file or click Browse to go to the location of the CSV file and attach an appropriate CSV file, or a ZIP file with the CSV inside.


Custom Field Order: The User can set custom field order as well unset Custom field order. This order will be displayed in future. Click on button provided use to set custom field order or unset custom field order.



Figure : Set Custom field order – Successful message



Figure : Unset Custom field order – Successful message


Note: The order of the fields in the attached CSV file should be according to the order for the corresponding field name.


After clicking the Submit button, MailDirect displays the List Management > Blocking Recipients popup screen.



Figure : List Management > Block Recipients Alert Message


Note: The recipient uploading process runs in the background, and the user is redirected to the Home page, allowing them to continue working on other tasks without interruption. 

After the background process is completed, an "Upload Successful" popup is displayed.



Figure : Upload Successful > Alert Message


After the process is completed, the notification is updated, as shown in the figure below.



Figure : Notification > Block Recipients


After clicking the notification link, MailDirect displays the List Management > Records Blocking screen.


Figure : List Management > Display Recipients Blocked