Browse and Manage Blocked Recipients

The section Block Recipients, allows user to Unblock All /Delete All /Download Email and Mobile Nos.

User can select a List base on Blocked Email ID or Mobile No. The user can Filter the results to be displayed. The results of the Blocked Email IDs or Mobile Nos mapped to the lists is displayed. The user can Unblock or Delete Blocked Email Ids/Mobile Nos.

Figure : Manage Recipients>Blocked Recipients

Field

Description

Blocked Email Addresses

A blocked email address is part of recipient database (and lists) to which no mail will be sent. Check Unblock All option and submit by clicking Apply Action Button to Unblock recipients, which means that they will be included in the mail campaigns once again.

The Blocked Email Recipients can be deleted by selecting Delete All option and submit by clicking Apply Action Button.

To download Blocked Email Recipients, select Download option and submit by clicking Apply Action Button.

Figure : Managing All Blocked Email Recipients

Blocked Mobile Nos

A blocked Mobile Nos is part of recipient database (and lists) to which no Smsl will be sent. Check Unblock All option and submit by clicking Apply Action Button to Unblock recipients, which means that they will be included in the smsl campaigns once again.

The Blocked Sms Recipients can be deleted by selecting Delete All option and submit by clicking Apply Action Button.

To download Blocked Sms Recipients, select Download option and submit by clicking Apply Action Button.

Figure : Managing All Blocked Sms Recipients

Select List Area

Select an appropriate list from which recipients are to be filtered and do some actions against them like Display Blocked Email IDs, Display Blocked Mobile Nos from the Drop-down list.

Filter Recipients

Condition Area

Select either the Any of the Condition option or the All the Condition option to filter the recipients that match any or all condition s in the Filter Area , if there is more than one condition in the Filter Area .

Filter Area

This section has icons that allow the user to add or remove a filter condition.

The available options are explained below;

Click Add Filter icon to add a filter condition.

If this icon is clicked, a filter condition is added in the Filter Area.

Figure : Filter Condition

The available options are explained below Condition:

Field: Select an appropriate option, which is a field in which the filter keyword is to be searched for, from the drop - down list, options available like Email, Mobile No, First Name, Last Name, and Custom Fields.

Note: The options available in dropdown list are according to the personalization fields defined in the field manager in the settings menu.

Parameter:-Select an appropriate option for the parameter according to which the keyword will be searched for in the selected field, from the drop - down list.

Note: The parameter options are available according to the field selected.

Value: Type an appropriate keyword for which the filter search is to be performed.

Click Remove Filter icon corresponding to the filter condition to remove that filter condition.

Note: This icon is available only if there is at least one filter condition in the Filter Area.

Select/Enter the appropriate details in the required fields.

Click the Display button. MailDirect displays the Blocked Email Ids with the Filtered Results.

Figure : Blocked Recipients> Blocked Email Ids with the Filtered Results

Table : Filtered Result

Field /Link	Description
	Recipients
	Click Previous button icon to view the previous page with the filtered results. Note: This icon can be clicked only if the filtered results are displayed in more than one page.
	Click Next Page button to view the next page with the filtered results. Note: This icon can be clicked only if the filtered results are displayed in more than one page.
	Filtered Recipients
Email	This field displays the email address of the corresponding recipient.
Mobile No	This field displays the mobile number of the corresponding recipient.
First Name	Field displays the first name of the corresponding recipient.
Last Name	This field displays the last name of the corresponding recipient.
Email Status	This field displays the status of the email address of the corresponding recipient i.e. Active, Blocked, Unsubscribed or Unsubscribed by Recipient.
Mobile Status	This field displays the status of the mobile number of the corresponding recipient i.e. Active, Blocked or Unsubscribed.

Select Action Blocked Emails

Select recipient and do some actions against them like Unblock Selected Email IDs, Delete Selected Email IDs from the Drop-down list.

Click Apply Action button to Unblock selected email ids or delete selected email ids

Figure : Blocked Recipients> Unblock or Delete Email Ids/Mobile Nos

Blocked Mobiles Handling

Select an appropriate list from which recipients are to be filtered and do some actions against them like Display Blocked Mobile Nos from the Drop-down list.

Figure : Blocked Recipients >Select List to Display Blocked Mobile Nos

Click the Display button. MailDirect displays the Blocked Email Ids/Mobile No with the Filtered Results.

Figure : Blocked Recipients> Blocked Mobile Nos with the Filtered Results

Select recipient and do some actions against them like Unblock Selected Mobile Nos, Delete Selected Mobile Nos from the Drop-down list.

Click Apply Action button to Unblock selected Mobile Nos or delete selected Mobile Nos.